Frequently Asked Questions
Everything you need to know about your Mineblock electronics experience.
What is the standard shipping timeframe for orders?
We offer expedited shipping on all electronics. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on customs processing.
Do your products come with a manufacturer warranty?
Yes, all Mineblock hardware and gadgets include a comprehensive 12-month manufacturer warranty covering defects in materials and workmanship from the date of purchase.
What is your return policy for opened electronics?
We accept returns within 30 days of delivery. For opened electronics, items must be in original condition with all accessories and packaging included to be eligible for a full refund.
How can I track the status of my shipment?
Once your order is processed, you will receive an email notification containing a tracking number and a link to our real-time tracking portal.
Are your electronic components certified for safety?
Absolutely. All Mineblock products undergo rigorous testing and carry necessary certifications, including CE, FCC, and RoHS compliance, ensuring they meet global safety standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and select cryptocurrency options for a secure checkout experience.